Customer Service Excellence IrelandThe lifting of the USA embargo on Irish meat as well as changes to the Milk quota creates opportunities in the Agri-Food sector. The quality of Irish produce is respected globally. It is important to offer not only Produce Excellence but also Customer Service Excellence right through the supply chain. By providing both, the sector will be much stronger and those who apply it will have a competitive edge.

Customer Service Excellence Ireland together with AIB, Skillnets and BASICC (Ballybofey and Stranorlar Integrated Community Company Ltd) are running a 4 night customer service excellence course for the agri food sector. This course is heavily subsidised but a nominal fee of €25.00 per person will apply to cover some of the costs of delivering the course.

Download Customer Service Excellence Ireland Flyer

The course dates will be:

Monday the 23rd February
Monday the 2nd March
Monday the 9th March and
Monday the 16th March

Time: 6 – 9pm

Venue: The BASE Enterprise Centre, Railway Road, Stranorlar, Co Donegal

Cost: €25.00 per person

Participants will gain increased skills and knowledge about how to offer the very best customer service through their work and the positive impact this has on sales and repeat business. The training workshops are interactive and involve the entire group and their experience. Customer Service Excellence Ireland Certificates will be issued to all who attend. Places are limited, to avoid disappointment book your place now by contacting:

Donna Maskery, The BASE Enterprise Centre Manager
Tel: 087 607 5555 or
E-mail: manager@thebaseenterprise.ie

“Customer Service Excellence Ireland (CSEI) was launched in 2013. We offer continuous improvement programmes for any size of business in any sector. By improving Customer Service, any business can achieve a competitive advantage in what is a competitive market. We have experience in the Agri-Food sector through our on-going work with the Irish Management Institute and Skillnets. We have worked with Monaghan Mushrooms, Connacht Gold (Aurivo) and as part of that work with Donegal Creameries, we are delighted to be delivering a course in The BASE and look forward to more joint working in the future ” Charlie Boyle, Project Leader, Customer Service Excellence Ireland.